Author Archives LaraSpence

Thank you for the great Google Reviews 2023

We had some great reviews recently and wanted to say ‘thank you’ to our clients and team for working so well together on providing quality dental care in Coquitlam: 


“From the receptionist to the dentist they work hard to make you feel comfortable and relaxed. The dentist always tries to do what is best for the patient. He has always given me multiple options on necessary treatment. All in all I have never had a bad experience at Austin station Dental. I would highly recommend them to anyone looking for Quality Dental Care.”

-David Squatch Ward

“Five stars! “

– Thomas Semple

“Great first visit! Would definitely recommend to friends and family.”

– DS Rai


“The best dental office in Coquitlam!”

-Tony March

“10/10 this clinic is warm and engaging to go to and I never felt pressured to do any procedures; they’re very honest with you when it comes to that.”

-Rex Wortman


Thank you dear clients and our amazing team!

Posted by LaraSpence  |  0 Comment  |  in News

Thank you for the great reviews!

We had some great reviews recently and wanted to say ‘thank you’ to our clients and team for working so well together on providing quality dental care in Coquitlam: 


“The appointment was on time and very efficiently managed, I always feel empathy for the procedure and enjoy being well cared for, with easy opportunity for follow-up and support.”

-Ron

“Have been going here for a few years now and they are very professional. I go in for a cleaning every 6 months and ask specifically for Christina as she is very gentle, quick and knowledgable about her work. Haven’t had a bad experience yet hence why I will be returning to them with any work needing to be done. Good job Austin dental group!”

-Jesse Broderick

“Finally at the age of 53 I have found a dentist and dental hygienist that truly cares, is pain-free, respectful and as crazy as it sounds, they make the visit fun with their fantastic sense of humour. I especially recommend for women, youth and children.”

– Lynn Goodine

“The team at Austin Dental is friendly and it’s always a pleasure to visit them. Doctor Koo is very experienced and a heart of that place. Thank you for all the care we get as a family, myself, my spouse and two boys are very happy with you. Keep up the good work! “

-Elxan Nuhiyev

Thank you dear clients and our amazing team!

Posted by LaraSpence  |  0 Comment  |  in News

COVID-19 Health Plan

To our Valued Patients,

We hope this letter finds you and your family in good health.

We thank you for your patience and understanding with our limited ability to provide dental services during the COVID-19 pandemic. With the start of Phase 2, British Columbia and our regulatory bodies have approved us to resume non-emergency dental services.

As such, as of May 25th, our office has started to provide limited dental services with a gradual return to “dental normalcy”.

Although our office has always utilized the highest standards exceeding both BCCDC and CDSBC guidelines, in light of the COVID-19 pandemic, we are implementing the following additional protocols/instructions to enhance your safety:

  1. Pre-screening prior to appointments and again at the entrance to the office, on the day of your appointment.
  2. Please notify us upon your arrival to the building but stay in your vehicle and a staff member will then give you further instructions on how to proceed.
  3. Temperature checks at the beginning of your appointment.
  4. Maintain appropriate physical distancing (6 feet or 2 meters) and limit accompanying personnel (caregivers / parents / guardians) to a maximum of 1 person (only if needed). They should wait for you in their car or outside the building. If your accompaniment needs to join you at your appointment, they will also need to answer the pre-appointment screening questions.
  5. We have installed plexiglass barriers in the reception area and have also removed all non-essential items (i.e. magazines).
  6. Hand sanitizer stations are available throughout the office.
  7. You will be provided with an oral rinse before each appointment and asked to wash hands, prior to being seated.
  8. All staff are required to hand-wash or hand-sanitize before and after all appointments.
  9. All staff will undergo daily screening for COVID, along with twice daily temperature checks.
  10. We have installed enhanced air purification devices and aerosol capturing and decontaminating devices.
  11. We have implemented enhanced disinfection/decontamination protocols with specialized equipment.
  12. Enhanced personal protective equipment (this may include surgical gowns, face shields, scrub caps, and of course masks and gloves) are worn by our staff during all procedures.
  13. Increased “Tap” limits for all Visa/Interac payments to allow “contactless” exit from the office.
  14. An Interac eDeposit option has been added for convenient bill payment by email to info@mycoquitlamdentist.com

Some of these measures may change as we understand more about the novel coronavirus, but in the meantime, these protocols are based on the most current available information/guidelines from the College of Dental Surgeons of BC, BC Centre for Disease Control, Office of the Provincial Health Officer and WorkSafe BC.

Again, we thank you for patience with us, during this time and we look forward to seeing you again or meeting you for the first time as we implement the aforementioned strategies to help keep everyone safe.

Sincerely,

Austin Station Dental Team.

Posted by LaraSpence  |  0 Comment  |  in News, Tips for Oral Health
  • About Us

    We are a team of highly skilled dentists with a wide range of expertise and experience. Whether you are interested in aesthetic dentistry to brighten your smile, or are a family with young children, we strive to fill your dental needs in a professional manner. Book an appointment to visit our friendly, capable staff in our comfortable state of the art office. You will enjoy the over chair TVs and other modern technology which we offer to make dentistry a pleasant experience for adults and children.

  • Stay Connected

  • Suite 20-2662 Austin Ave. Coquitlam, BC V3K 6C4 (Austin Station, 3rd floor, above Save On Foods) FREE PARKING
    Phone: 604 931 6111 Fax: 604 931 2155
    E: info@mycoquitlamdentist.com

Copyright © 2013-2023 Austin Station Dental - Dentist Serving Coquitlam, Burnaby, Port Coquitlam, Port Moody | Website by Lara Spence Web Design